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FAQ's (Frequently Asked Questions)
“Got a question? You’re not alone — here are the answers to the things we’re asked most often.”
Tax Returns & Self Assessment
1. What is a Self Assessment tax return?
A Self Assessment tax return is a form you submit to HMRC that shows your income and allows HMRC to calculate how much tax you owe. It’s required for sole traders, landlords, self-employed people, and anyone with untaxed income.
2. Do I need to register for Self Assessment?
Yes — if you’re self-employed, earn rental income, have untaxed income (e.g., investments), or have complex tax affairs, you must register with HMRC and file a return. Missing the deadline can lead to penalties.
3. When is the Self Assessment deadline?
The deadline for online filing is usually 31 January following the tax year end (5 April). For paper returns, it’s earlier. It’s crucial to submit on time to avoid fines.
​4. Can you file my tax return with HMRC on my behalf?
Yes — as your agent and accountant, we can prepare and submit your tax return to HMRC for you, ensuring it’s accurate and compliant. We’ll handle the paperwork and calculations for you, reducing stress and errors.
5. Will you contact HMRC on my behalf?
When acting as your agent, we handle communication and submission with HMRC around your tax return and compliance matters, so you don’t have to.
Bookkeeping & Accounts
6. What bookkeeping services do you offer?
We provide comprehensive bookkeeping services including:
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Income and expense tracking
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Bank reconciliation
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VAT record preparation
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Software setup (Xero, Sage)
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Regular accounts updates and reporting
7. What’s the difference between bookkeeping and accounting?
​Bookkeeping involves recording financial transactions and maintaining ledgers. Accounting goes further to analyse, summarise, and report on this data — often for tax returns or business decisions.
8. Do you help with Making Tax Digital (MTD)?
Yes — we ensure your bookkeeping records are MTD-compliant and that you’re ready for digital VAT submissions, as required by HMRC.
Pricing & How It Works
9. How much does it cost to file a tax return?
Prices vary depending on complexity, but we offer transparent fixed fees so you know what you’re paying upfront. This includes professional preparation, submission to HMRC, and support during the process.
10. What if my tax situation is unusual (e.g., CIS, investments)?
We handle a wide range of tax situations, including Construction Industry Scheme (CIS), capital gains from investments, rental income, and more. We’ll discuss any additional complexity before starting.
11. How do I get started?
​Just contact us via our website, phone or email. We’ll gather basic details about your income and situation, then match you with the right accountant to start your return.
Important Questions About HMRC & Deadlines
​12. What happens if I miss the HMRC deadline?
Late filing can lead to automatic penalties and interest on unpaid tax. We always aim to complete your return well before deadlines to minimise stress and avoid fines.
13. Can you help if HMRC asks for more information?
Yes — if HMRC queries your return, we can help prepare responses, clarify records, and ensure your affairs remain compliant.
14. Do I need an agent authorisation code?
If acting fully on your behalf, authorisation allows us to communicate and interact directly with HMRC for filing and compliance matters. We’ll explain this step if required.
Helpful Tips
​​15. What records should I keep for bookkeeping and tax?
Keep all invoices, receipts, bank statements, expense proofs, mileage logs, and any other financial documentation — ideally stored digitally for easier bookkeeping and compliance.